There are times where ethics becomes a major dilema in the work place, the majority of people I know seems to often mistake being nice for being ethical and sometimes prioritizing being nice to being ethical to satisfy the client.
There are clear cases of breach in work ethics, there's always the regular lying and stealing in all of its form but there are cases where it is seemingly much more complex than that, like putting the interest of a third party who is the financeer of the primary client ahead of the said client and a middle ground is not in the best interest of your client, then there are cases where nice and ethical are in oppposition to another, in this case for most of the times clients couldn't care less about ethics and wants to be treated nicely despite how inethical it may be.
The majority of people would be conflicted when faced with this sort of problem, some would prefer to be nice, others would do what is ethical and a few others call their managers/supervisor, which is probably the safest thing to do, so if anything goes wrong after that it wouldn't be your fault.
To me I prefer to do the ethical thing even if I loose one or two clients, however it's not a matter of integrity, it's not a matter of profit, it's a matter of doing things the right way so they can't blame you for not doing it right.
Maybe its just me but I enjoy telling people that their failure is due to their own stupidity.
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